Luxury hotel amenities are a wonderful addition to the customer experience journey for any hotel or lodge. The Malée Natural Science team is the body care provider of choice for well-established lodges like Singita and Azura Retreats, which means we know this space really well.
Over the years, we have noticed some really great hotel amenities ideas that set certain accommodation venues apart from the rest. Here are a few that you could try out at yours:
Layer your scents
There are a wide variety of luxury hotel amenities you can offer to guests at hotels and lodges, but if you really want to push out the boat we recommend that you go with a series of products in the same fragrance profile. This way, you can layer a signature scent that guests will always associate with their stay at your establishment.
For instance, you could opt for a body scrub, shower gel, and room mist that all have the same fragrance. Then, when your guests take a shower and spritz the room, the same scent will continue to permeate the space. Just be sure to check beforehand that the fragrance profile suits the ambience of your establishment, of course.
Collaborate with a local artist
South Africa has an amazing variety of artists, including illustrators, painters, graffiti artists, potters, and more. If you want your amenities to stand out from the rest, why not collaborate with a local artist to design bespoke labels for your in-house range? You could even commission a potter to make reusable containers that you can fill from bulk if you want to become more sustainable.
Offer your amenities for sale
Amenities are, of course, offered to guests free of charge as a part of your service offering. However, if you have a great selection of body care products, you could very well find that your guests love it so much that they want to purchase some before they return home. In cases like these, it’s a nice idea to have a price list ready so they can treat themselves to some take-home selfcare products if they wish.
There are many interesting ways in which you can make your luxury hotel amenities a part of your establishment. You could choose to layer your scents, collaborate with a local artist and offer your amenities for sale to interested parties.